Last updated: 14 July 2026

Welcome to 2020 Vision. These Terms and Conditions apply when you browse our website, create an account, or purchase sunglasses, eyewear, and accessories from https://2020-vision.com/

By using our website or placing an order, you agree to the terms below.

1. About Our Store

This website is operated by:

Business name: 2020 Vision MAISON D’OBTIQUE

Store name: 2020 Vision
Business address: Ashrafieh – Charles Malek Avenue – Moukarzel bldg. / City Mall – Dora – Ground Floor
Telephone: 01442020 / 01892720
Email: Info@2020-vision.com
Website: https://2020-vision.com/

2. Our Products

We sell products that may include:

Designer sunglasses

Fashion sunglasses

Polarized sunglasses

Optical frames

Sunglasses cases

Cleaning cloths and sprays

Eyewear chains and accessories

Product availability may vary by brand, model, colour, size, and store location.

3. Product Information

We make every reasonable effort to ensure that product photographs, descriptions, colours, materials, measurements, and specifications are accurate.

However, product colours may appear slightly different depending on your screen, device settings, or lighting conditions.

Decorative items shown in product photographs are not included unless clearly stated.

4. Frame Sizes and Fit

Sunglasses measurements may include:

Lens width

Bridge width

Temple length

Lens height

Total frame width

Customers should review the available dimensions and size guide before ordering.

Our size and face-shape recommendations are provided as general guidance and cannot guarantee that every frame will fit every customer in the same way.

5. Prices

All prices are displayed in $

Prices [include/do not include] applicable taxes. Delivery charges, customs fees, or import duties may be added where applicable and will be shown before checkout whenever possible.

We may update prices and promotions at any time. Price changes will not normally affect orders that have already been accepted.

6. Orders

When you place an order, you confirm that:

The information you provide is correct.

You are authorised to use the selected payment method.

You have reviewed the product details and measurements.

You accept these Terms and Conditions.

After placing your order, you will receive an order confirmation by email.

We may cancel an order when:

The product is unavailable.

Payment cannot be authorised.

The delivery information is incomplete.

Fraudulent activity is suspected.

An obvious pricing or product-information error has occurred.

Any payment collected for a cancelled order will be refunded.

7. Payments

Available payment methods will be displayed during checkout and may include credit cards, debit cards, digital wallets, bank transfers, or cash on delivery.

Payments may be processed by secure third-party payment providers. Their own terms and privacy policies may also apply.

We do not normally store complete payment-card information directly on our website.

8. Delivery

Available delivery locations, charges, and estimated delivery periods will be shown during checkout or on our Shipping and Delivery page.

Delivery dates are estimates and may be affected by:

Courier delays

Public holidays

Weather conditions

Customs procedures

Incorrect delivery details

Events outside our reasonable control

Customers are responsible for providing a complete and accurate delivery address.

9. Returns and Exchanges

Eligible sunglasses purchased online may be returned within 14 calendar days from the day the order is received, subject to the product being returned in an acceptable condition. This reflects the standard withdrawal period applicable to most distance purchases in the European Union.

Returned products should include:

The original sunglasses

The original case

Cleaning cloth and accessories

Tags and protective materials

Proof of purchase

Original packaging where reasonably possible

Products must not show signs of damage, scratches, misuse, or excessive wear.

Customers may be responsible for return-delivery costs when this has been clearly communicated before purchase.

10. Customized Products

Sunglasses or lenses produced according to a customer’s individual specifications may not qualify for a change-of-mind return.

EU withdrawal rules allow exceptions for products made to order or clearly personalized.

This does not affect your rights when a customized product is defective, damaged, or incorrectly prepared.

11. Damaged or Incorrect Orders

Please inspect your order after delivery.

Contact us promptly when:

The sunglasses arrive damaged.

The lenses or frame are scratched.

The wrong model or colour was delivered.

An accessory is missing.

The product does not match the confirmed order.

Please provide:

Your order number

A description of the problem

Clear photographs of the item

Photographs of the packaging where relevant

Do not return a damaged or incorrect product before receiving instructions from our customer-service team.

12. Product Guarantee

Products must match their description and be suitable for their normal intended use.

For consumer purchases in Spain, new goods generally benefit from a three-year legal conformity guarantee. Depending on the situation, available remedies may include repair, replacement, a price reduction, or a refund.

The legal guarantee does not normally cover damage resulting from:

Accidental breakage

Scratched lenses caused by misuse

Sitting or stepping on the sunglasses

Improper cleaning

Excessive heat exposure

Water or chemical damage

Unauthorized repairs

Normal wear and tear

13. Sunglasses Care

To protect your sunglasses:

Store them inside their protective case.

Use both hands when putting them on or removing them.

Clean the lenses with a suitable microfiber cloth.

Avoid household chemicals and abrasive materials.

Do not leave sunglasses in extreme heat, including inside a parked vehicle.

Avoid placing the lenses face down on surfaces.

14. Promotions and Discount Codes

Discount codes and promotional offers may be subject to:

Expiry dates

Minimum order values

Selected brands or products

Geographical restrictions

Limited availability

One use per customer

Unless otherwise stated, promotions cannot be combined or exchanged for cash.

15. Website Accounts

Customers are responsible for keeping their account login details and passwords confidential.

Please contact us immediately if you believe that your account has been accessed without permission.

We may suspend accounts connected to fraud, misuse, or violations of these terms.

16. Intellectual Property

The website’s logo, photographs, product descriptions, graphics, videos, design, and written content belong to [Store Name] or their respective licensors.

They may not be copied, reproduced, modified, or commercially used without written permission.

Third-party brands and trademarks remain the property of their respective owners.

17. Website Availability

We aim to keep the website accurate, secure, and available. However, access may occasionally be interrupted because of maintenance, technical problems, security updates, or circumstances outside our control.

18. Privacy

Personal information is handled according to our Privacy & Security Policy.

Please review that policy to understand how we collect, use, store, and protect customer information.

19. Changes to These Terms

We may update these Terms and Conditions when our services, products, delivery methods, website features, or legal obligations change.

The latest version will always be published on this page with its revision date.

20. Contact Us

For questions about an order, product, return, or these Terms and Conditions, contact:

2020 Vision
Phone: 01442020 / 01892720
Email: Info@2020-vision.com
Address: https://2020-vision.com/